Baseline

Today

Your trust dashboard — shown, not asserted. Sourced only from the telemetry spine.

Tenant overview

Conversations handled

2,702+8% vs May

Across all channels

Resolved by AI

83%+3 pts

Containment / deflection

Handed to a human

11%−1 pt

Correct escalations

Grounded-answer rate

94%+2 pts

Answered from approved sources

What to do next

  • 2 approvals are waiting

    A booking and a campaign publish need your decision — oldest 9m.

    Review approvals
  • 12 knowledge items pending review

    New crawl found content the assistant can't ground on until you approve it.

    Open knowledge
  • Content Factory: 3 new curated assets

    Newly published, license-clean content is ready to adopt into Knowledge, the website builder, and more.

    Open Content Factory

Tenant health

84/100

Guidance toward your next activation stage — not a grade.

Grounded answers94
Knowledge freshness71
Approval turnaround88

Degradation history · 24h

degradedone D2 window 02:14 · resolved 6 min · no guest saw an error

Recent activity

  • AI assistant answered 41 conversations · 38 grounded

    last hour

  • Dana A. approved campaign ‘Summer whitening’ publish

    2h ago

  • System nightly crawl completed — 12 items queued for review

    06:02

  • AI assistant escalated 3 conversations to a human

    today