Help & docs
Guides, changelog, and support for Brightleaf Dental's operator portal.
Guides
Getting started with Brightleaf Dental
Configure your workspace, connect your calendar, and activate the AI assistant.
How AI approvals work
Understand the approval queue, autonomy levels (A4/A5), TTL behaviour, and denial flow.
HIPAA-mode posture under shared responsibility
What the platform covers, what the operator must configure, and what stays your responsibility.
Knowledge base management
How to add, review, and retire knowledge articles. Freshness policy and approval workflow.
Billing & budget caps
Set monthly caps, understand budget vs rate-limit distinctions, and dispute charges.
Audit log and data retention
What is logged, for how long, and how to export for compliance or forensic purposes.
Changelog
Graduation eligibility criteria visible in Tenant health
The Health screen now shows all 6 graduation criteria with live evidence, making the autonomy opt-in path transparent.
DSAR workflow — status tracking in Compliance screen
Data subject access requests now show live status (in_progress, completed) with due dates and requester detail.
Audit log export (CSV + NDJSON)
Operators can now export filtered audit log ranges for compliance review or SIEM ingestion.
Budget banner on Billing screen
The billing screen now shows a caution banner when MTD spend exceeds 70% of the monthly cap.
Approval TTL display — hours formatted correctly
Approvals with TTL > 60 minutes now display as hours (e.g. '4h') rather than minutes.
Contact support
For billing disputes, compliance questions, or platform issues not covered in the docs. Support is staffed Mon–Fri 9am–6pm ET. Urgent issues: see SLA in your plan.